Ten Things I Hate About Drive-Thru

1. When people smoke while at the window. Seriously? Seriously. You can’t wait two more minutes to light up? Not all of us enjoy breathing your second-hand smoke. Thank you very much.

2. Cell-phone talkers. Alright. I find it incredibly rude when you come up to my drive-thru menu and are talking on your cell phone. Because then I sound like a goon when I say “Hi! Welcome to Starbucks! This is Julia! What can I do for you?!” and you don’t answer. Not cool. And then you act like I’m rude for trying to take your order, because I am interrupting your cell-phone conversation. And then you have to continue your conversation when you get to the window. So I’m trying to be friendly and smiley and take your money and hand over your drinks, and you just ignore me. I hate that. So inconsiderate.

3. When you have a diesel engine and try to order over the ridiculously loud noise. I cannot hear on those damn headsets! And when you add the sound of your stupid truck, it’s even more difficult. So either turn it off or come inside!

4. People who order very quietly, or are facing the passenger seat, or have the person in the passenger seat order or mumblers. I cannot hear or understand you. And then when I ask you to repeat that for me, you yell it as if you are frustrated with me. Heaven forbid you repeat your order! That’s craziness!

5. When I ask “what size?” and people repeat the entire drink order.

6. When they order a hot drink, get to the window and say “oh… I wanted that iced.” Lovely. Thanks. Couldn’t have mentioned that at the box, huh? Thank you for increasing my wait times. Truly appreciate it.

7. When people bring their own cups through the drive-thru. Are you serious? Just get your ass out of your car and bring it in so we can make it in the cup. Otherwise we have to wait for you to get up to the window and then make your drink, which can set us back 2-5 minutes. The customers behind you do not appreciate it.

8. When people get to the window and add drinks onto their order. Sometimes it’s okay. Like when there is no one behind them, or it is a drink that doesn’t take long to make.

9. When people skip the box completely and just come to the window. And then get irritated with us for not serving them when we don’t even know they are there.

10. When people park five feet away from the window. Would you like me to throw the drink at you? I really wouldn’t mind…

There are more, I am sure of it. But these are the top ten. ;)